Bbajje Privacy Policy — Your Information Is Completely Safe With Us

1Introduction & Scope

Bbajje (https://bbajje.pro) is a trusted online betting and casino platform in Bangladesh. This Privacy Policy explains how Bbajje collects, uses, and safeguards your personal information. It applies to all Bbajje services, websites, and mobile applications.

By creating an account or using any of our services on Bbajje, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our platform. If you have any questions, feel free to contact our support team at any time.

This privacy policy has been prepared in accordance with the applicable laws of Bangladesh and international data protection standards. Bbajje operates with full transparency and respects the privacy rights of all our members.

2What Information We Collect

Bbajje only collects information that is strictly necessary to provide our services. We never collect unnecessary or excessive data. Below is a detailed breakdown of the types of information we collect:

Bbajje does not collect any sensitive information without your consent. We always clearly state the purpose of data collection and use your information solely for the declared purpose.

3How Your Information Is Used

Bbajje uses collected data only for specific, legitimate, and transparent purposes. The primary reasons we use your information are outlined below:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To provide and manage betting and casino services.
• To prevent fraud, money laundering, and other illegal activities.
• For customer support and resolution of complaints.
• To improve the platform and develop new features and services.
• To send you promotional offers and bonus information with your consent.
• To meet legal obligations and maintain compliance with regulatory authorities.

4How Long We Retain Your Data

Bbajje retains your data only for as long as necessary. All information is stored while your account remains active. Even after account closure, certain data may be retained for a specified period due to legal obligations.

• Account information: retained for up to 5 years after account closure.
• Financial transaction records: retained for up to 7 years as required by law.
• Login and security logs: retained for 12 months.
• Customer support conversations: retained for 2 years.
• Marketing Preferences: Until you withdraw your consent.

After the applicable retention period, Bbajje automatically deletes or anonymises your information so that it can no longer be used to identify you.

5Data Sharing & Third Parties

Bbajje never sells your personal information. However, in certain limited circumstances, it may be necessary to share data with trusted third parties. Those circumstances are clearly outlined below:

• Payment Processor: With bKash, Nagad, and Rocket — solely for the purpose of completing transactions.
• Identity Verification Services: With authorised agencies to complete the KYC process.
• Legal Authorities: When required by a legal order from a court or government authority.
• Anti-Fraud Organisations: With industry bodies to prevent illegal activity.
• Technology Service Provider: Cloud hosting and security services — under strict confidentiality agreements.

6Cookie Policy

Bbajje uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality. We use three types of cookies:

• Essential Cookies: Login sessions and security tokens — the site cannot function without these.
• Functional Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand site traffic and user behaviour — on an anonymous basis only.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features. Essential cookies remain active at all times, as they are necessary for the site to operate.

7Your Data Rights

As a Bbajje member, you have full control over your own data. We respect and uphold the following rights:

• Right to Know: You may submit a request to find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your information be stopped under certain circumstances.
• Right to Object: You may object to the use of your data for marketing purposes.
• Right to Portability: You can obtain a copy of your data in a machine-readable format.

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days.

8Security Measures

Bbajje uses industry-leading security technology to protect your data. Our security infrastructure is continuously updated to counter emerging cyber threats.

• 256-bit SSL/TLS encryption — applied to all data transfers.
• Two-Factor Authentication (2FA) support.
• Real-time fraud detection system.
• Regular security audits and penetration testing.
• Dedicated firewall and DDoS protection.
• Payment card details are never stored on Bbajje servers.
• Automatic alerts are sent for suspicious login attempts.

Please keep in mind, however, that no organisation can guarantee complete security on the internet. We strongly recommend keeping your account password strong, never sharing it with anyone, and exercising caution when logging in from unfamiliar devices.

9Protection of Minors

Bbajje strictly prohibits providing services to anyone under the age of 18. Our platform is designed exclusively for adults. Age verification is carried out at registration, and additional proof may be requested in cases of doubt.

• Age verification is mandatory at registration.
• Accounts are immediately suspended if a user is suspected to be a minor.
• We never collect or store information from anyone under the age of 18.
• Parents or guardians can report suspected underage accounts to us.

10Contact & Updates

Bbajje reserves the right to update this privacy policy at any time. Any changes will be announced on the platform with the date of update clearly indicated. For significant changes, you will be notified directly via your registered mobile number or email.

If you have any questions or concerns about our privacy policy, please get in touch. Our data protection team is always ready to respond to your enquiries.

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week.
• Language: Support available in both Bengali and English.